60-Day Guarantee & Warranty

60-Day Guarantee 

We are happy to hear that you are interested in our Grounding products! We strive to provide the best products and service possible, and are proud to provide a 60-Day Guarantee on all of our products. Simply use our product and if you aren't happy with the results, just reach out to our customer service team and they will process a refund, replacement, exchange, or credit for you at no additional charge.

We recommend completing the full 60 days of testing to monitor your health and wellbeing after using our product, but this is not a requirement for our guarantee. You can claim it at any time. So far, less than 1% of our customers have claimed a refund using the guarantee, so we believe you'll be happy to Ground with Earthbound. 

For damage or defect inquiries, we just ask for a photo of the product and explanation (so we can improve our products and logistics) before we begin the return process.

Claim your guarantee and warranty here: hello@tryearthbound.com

Lifetime Warranty

All of our products are hand-tested and hand-packed, and we are pleased to offer the highest quality Grounding products possible with the materials and technology available to us today. However, if there is any damage or functional issues whatsoever, we will send a replacement. Yes, this includes your cat chewing the cable... 

We are here to help everyone return to healthy living and wellbeing through Grounding. We believe this is the new frontier for health and wellbeing for all of us, so we offer these services to all of our customers. 

WHEN WILL I RECEIVE MY REFUND?

A full refund will be provided to the original method of payment. We cannot refund your money to a different card or bank, it has to be the same one used for purchase.

Note: Most financial institutions will take an average of 3-5 business days to process the refund, however, it could take longer. Please allow up to 7 business days for your financial institution to reflect the refund on your statement prior to contacting us. For more information, we recommend contacting your credit card provider.