Contact Us

Contact Us

At Earthbound, we are dedicated to helping you reconnect with the Earth. Our team is based in California and is available to assist you with product inquiries, order support, or grounding education.

How to Reach Us

We aim to resolve every query as quickly as possible. To ensure the fastest response, please use our primary support email:

  • Customer Support: hello@tryearthbound.com

  • Response Time: We typically respond to all inquiries within 24 hours.

Our Location

Business Headquarters: Simplify the Label LLC

4122 Poplar St, San Diego, CA 92105, USA

1-(877) 447-6367

Support Hours

Our San Diego-based support team is available during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (PST)

  • Saturday – Sunday: Closed

Need Help with an Order?

To help us assist you faster, please include your Order Number (starting with #) in the subject line of your email.

Note: Please send only one email regarding your inquiry. Our system organizes tickets from oldest to newest; sending multiple messages may inadvertently delay your response time. We appreciate your patience and look forward to helping you.

The Earthbound Promise

Sleep on it. For 90 nights.

If you're not falling asleep faster, sleeping deeper, and waking up better than you have in years — send it back. Full refund. No questions about the science, no asking why.

Trial
90 Nights, Risk-Free
Coverage
Lifetime Warranty
Community
32,937+ Grounded

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If you have any questions do not hesitate to check FAQ's or contact us directly.

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© 2026 Earthbound. All Rights Reserved | The information provided on this website is for informational purposes only and does not constitute professional advice. Please consult a qualified professional for personalized guidance. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. *Since 2021, more than 32,937+ Customers have chosen to Ground with Earthbound.*