Contact Us

Contact Us

At Earthbound, we are dedicated to helping you reconnect with the Earth. Our team is based in California and is available to assist you with product inquiries, order support, or grounding education.

How to Reach Us

We aim to resolve every query as quickly as possible. To ensure the fastest response, please use our primary support email:

  • Customer Support: hello@tryearthbound.com

  • Response Time: We typically respond to all inquiries within 24 hours.

Our Location

Business Headquarters Simplify the Label LLC 4122 Poplar St, San Diego, CA 92105, USA

Support Hours

Our San Diego-based support team is available during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (PST)

  • Saturday – Sunday: Closed

Need Help with an Order?

To help us assist you faster, please include your Order Number (starting with #) in the subject line of your email.

Note: Please send only one email regarding your inquiry. Our system organizes tickets from oldest to newest; sending multiple messages may inadvertently delay your response time. We appreciate your patience and look forward to helping you.

90-Day Guarantee

Results or Money Back

There is no perfect replacement to grounding outside, with our bare feet touching the Earth. We're here to help people ground at home when it isn't as easy or convenient.

With this in mind, we hope you love our products and find the results you were looking for. If you don't, we offer a 100% Money Back Guarantee.

*Our normal Guarantee period is 60 days, but for all orders placed between now and the end of our Black Friday Sale, your Guarantee is extended for another 30 days!

Try for 90 Days ➜

Free Shipping

*On all orders over $50

Money Guarantee

Free return within 90 days of delivery

Lifetime Warranty

On all products including Grounding Pads

Flexible Payment

Multiple secure payment options available

Free Shipping

*On all orders over $50

Money Guarantee

Free return within 90 days of delivery

Lifetime Warranty

On all products including Grounding Pads

Flexible Payment

Multiple secure payment options available

As Seen In

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Every order unlocks a free 5% donation to bring clean water to underprivileged communities around the world.


If you have any questions do not hesitate to check FAQ's or contact us directly.


hello@tryearthbound.com


Mon - Fri, 9:00 AM - 4:00 PM PST

Simplify the Label LLC
4122 Poplar St, San Diego, CA

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